Shipping policy
Last Updated: August 2026
1. Overview
At The Army Regiment, we partner with trusted production and fulfillment providers to ensure your order is processed and delivered as efficiently as possible.
Many of our products are custom-printed and made to order, meaning production begins after your order is placed. Because of this, production and shipping times may vary depending on the products ordered.
Please review this Shipping Policy before completing your purchase.
This policy has been revised from your original Shipping Policy to reflect the branding and operations of The Army Regiment.
2. Production & Processing Time
Most orders are produced after your order is placed.
- Production Time: 3–7 business days
- Orders placed on weekends or holidays begin processing on the next business day.
- Once your order ships, you will receive a shipping confirmation email containing your tracking information.
3. Fulfillment Locations
To provide faster shipping and product availability, your order may be fulfilled from one or more trusted production facilities within the United States.
Depending on the products ordered, items may be shipped from different fulfillment locations and may arrive separately.
4. Domestic Shipping (United States)
Estimated delivery times begin after production has been completed.
| Product Category | Estimated Delivery |
|---|---|
| Apparel | 5–10 Business Days |
| Drinkware | 5–10 Business Days |
| Stickers | 5–10 Business Days |
| Hats | 7–15 Business Days |
| Accessories & Gifts | 5–15 Business Days |
Shipping charges are calculated automatically during checkout based on your order and delivery destination.
5. International Shipping
The Army Regiment primarily ships within the United States.
International shipping may be available for select destinations.
If you are ordering from outside the United States, please contact us before placing your order to confirm shipping availability and pricing.
Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.
6. Order Tracking
Once your order has shipped, you'll receive an email with your tracking number.
Please allow 24–48 hours for tracking information to become available within the carrier's system.
7. Split Shipments
Orders containing multiple products may be fulfilled by different production partners.
If this occurs, your order may arrive in separate packages, each with its own tracking number.
8. Lost, Stolen, or Delayed Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the recipient.
If your package appears to be lost during transit, please contact us within 30 days of the estimated delivery date and we'll gladly assist you in working with the shipping carrier.
9. Shipping Address Accuracy
Please verify your shipping address before completing your purchase.
We cannot guarantee address changes once production has started.
If you notice an error immediately after placing your order, contact us as soon as possible and we'll make every reasonable effort to update your order before production begins.
10. Holidays & Carrier Delays
Shipping carriers may experience delays during holidays, peak shopping seasons, severe weather, or other circumstances beyond our control.
We recommend placing holiday orders early to help ensure timely delivery.
11. Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
To help us resolve your request quickly, please include:
- Your order number
- Clear photos of the damaged item
- Photos of the shipping packaging (if available)
If your claim is approved, we'll arrange a replacement or another appropriate resolution in accordance with our Refund Policy.
12. Contact Us
If you have questions regarding shipping or your order, please contact us:
The Army Regiment
📧 Email: ArmyRegimentMIP@gmail.com
📞 Phone: (877) 329-1609
📍 Mailing Address:
6921 Independence Pkwy, Ste 140
Plano, TX 75023
United States
🌐 Website: https://armyregiment.com